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We fix revenue-blocking breaks in your customer journey—automatically

Smarter CX turns every signal into real-time fixes— shows why and fires the follow-up.

See It In Action
See It In Action
Recover lost conversions
Reduce churn, fast
Boost profit with every signal
Cut cost to serve
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Trusted by leaders across banking, insurance, auto, retail, and more.

Why Teams Stick with Numr

We don’t give you dashboards full of averages

We show you who needs help, why things are going wrong, and what to do about it — right now.

Know who to focus on: Spot high-risk or high-potential customers — based on what they’re doing, not just what they say.

Understand why it’s happening:  Ask smart questions to the right group — and get answers that actually explain what’s going wrong.

Make it easy to act:  Trigger alerts, follow-ups, and workflows — automatically. No more waiting for someone to check a dashboard.

Get in Touch
Get in Touch

We Call It Predictive Experience Intelligence™

Traditional CX tools are reactive — they wait for feedback and chase scores

Predictive Experience Intelligence™ flips that model.

It detects risk before feedback arrives, forecasts revenue impact, and activates the right fix in real time.

It’s how modern teams turn customer signals into outcomes — not dashboards.

 Learn more about Predictive Experience Intelligence™
 Learn more about Predictive Experience Intelligence™

See How It Works — Powered by PXI™

One place to track real behavior, find root causes, and trigger action — without waiting for surveys

Step 1: Bring in the data
Plug into your CRM, ERP, call center, dealer systems. We handle behavior, feedback, and transactions — cleaned, secured, and ready to use.
Step 2: Group customers by behavior
No segments. No assumptions. Our models group customers based on what they’re actually doing — and tie those groups to business outcomes
Step 3: Understand the "why"
Ask only when it matters. One tailored question to the right group gets you real reasons — not guess work.
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Step 4: Act before it’s too late
As soon as a signal fires, workflows assign tasks, alerts go out, and teams see the full journey — no dashboard-checking needed.

See How It Works — Powered by CXignals

One place to track real behavior, find root causes, and trigger action — without waiting for surveys

Step 1: Bring in the data
Plug into your CRM, ERP, call center, dealer systems. We handle behavior, feedback, and transactions — cleaned, secured, and ready to use.
Step 2: Group customers by behavior
No segments. No assumptions. Our models group customers based on what they’re actually doing — and tie those groups to business outcomes
Step 3: Understand the "why"
Ask only when it matters. One tailored question to the right group gets you real reasons — not guess work.
‍
Step 4: Act before it’s too late
As soon as a signal fires, workflows assign tasks, alerts go out, and teams see the full journey — no dashboard-checking needed.
Client

Every signal. Every reason. Every action. All in one place

Ready to see how it works?

Client
See CXignals in action
See CXignals in action
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We’re not a survey tool
We’re a signal engine

What They Do

Send the same survey to everyone
Wait for people to respond
Show dashboards full of NPS and CSAT scores
Track what happened
Leave action up to you

What We Do

Only talk to the right group, at the right time
Spot problems from behavior,no response needed
Show real customers, real reasons, and real outcomes
Predict what’s about to happen — and why
Guide your team on what to do next, automatically

Don’t Take Our Word for It

Real signals. Real fixes. Real results.

28% Drop in Churn
28% Drop in Churn (Insurance)
CXignals picked up a pattern: older men calling about roadside claims were churning — unless their agent prepped them. 

We asked:  
“What made your claim experience smooth?”
“My agent told me exactly what to carry. I didn’t get stuck.”

Now, similar customers get proactive SMS instructions before calling.
Result:  Fewer denials, happier calls, churn dropped.
“We always had feedback. But this time, we knew what to fix — and who to fix it for.” 
— Head of CX, National Insurer
Gourab Majumder
18 June, 2024
140% Lift in Test Drive Conversions (Auto)
140% Lift in Test Drive Conversions (Auto)
Morning test drive customers were getting stuck in traffic — cutting drives short and killing conversions.
We asked:
“Why was your test drive soshort?”
“I sat in traffic. Couldn't even exit the dealership.”
Now, those booking early slotsare offered better timings or home drives.
Result: Conversions doubled.

“Numr didn’t just spot theproblem — it helped us fix it in days.”
— Regional Sales Lead, Auto Brand
Gourab Majumder
18 MAY, 2024
44% Increase in Re-Bookings (Airlines)
44% Increase in Re-Bookings (Airlines)
Frequent flyers weren’t comingback. It wasn’t loyalty — it was wrong meals.
We asked:
“Was there anything off with your flight?”
“The meal was wrong. Again.”
Now, flyers preview meals at the lounge before boarding.
Result: Bookings came back up.

‍“One small operational change —and bookings came right back up.”
— VP, Customer Strategy, Global Airline
Gourab Majumder
02 mARCH, 2025
Explore All Case Studies
Explore All Case Studies
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Let’s stop your revenue from leaking.

Book a 15-minute walkthrough to see how much you’re leaving on the table.

Banks, insurers, auto giants, airlines, hotels, hardware, software, retailers, hospitals, they’ve all used Numr to turn messy journeys into sharp action.

Book A Demo
Book A Demo
Talk to Our Team
Talk to Our Team
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Frequently Asked Questions

You Have Questions We have Answer

Is this another survey tool?
 Do we need a new data stack?
 Will this replace our VoC platform?
 How do we prove ROI?