CASE STUDY
Automobile
August 20, 2021
Embedding Customer Experience into Business DNA with AI-Backed Strategies for Automobile Giants Toyota Kirloskar
Consumer Goods
April 21, 2021
Enhancing CX with NPS-Driven Insights for a Leading Online Marketplace called Quikr
Internet Companies
April 22, 2021
Transforming Customer Experience with Data-driven Insights for an Online Travel App
Hospitality
Jan 14, 2025
Building Guest Loyalty with Predictive Analytics for a Leading Indian Luxury Hospitality Brand
Airlines
Dec 31, 2024
Addressing Staff Responsiveness to Enhance Passenger Experience for a Leading Airlines Company
Addressing Servicing Challenges with Advanced Data-driven Insights
Transforming Passenger Experiences Using Advanced Analytics for a Leading Indian Airlines Company
Insurance
Dec 8, 2024
Revolutionizing Customer Feedback for an Indian Insurance Leader
Telecommunications
Dec 1, 2024
Elevating Customer Satisfaction with Advanced NPS Analytics for a Leading Digital Infrastructure Company
Banking & Finance
Optimizing Call Center Operations to Reduce Churn and Boost Revenue for an Indian Insurance Leader
Optimizing Customer Experience through Conversion and Churn Insights for a Global Automobile Giant
Enhancing Customer Experience through Advanced Analytics and Targeted Strategy for a Motorcycle Giant
Healthcare
Transforming Patient and Doctor Experiences for a Leading Healthcare Provider
Boosting Customer Experience with Predictive Analytics for a Leading Automobile Brand
Revolutionizing Test Drive Experiences with Predictive Analytics for a Global Automobile Leader
Jan 24, 2024
Revolutionizing Electric Mobility CX with RNPS Insights for a Leading EV Brand
Oct 9, 2023
Building Strong Customer Connections with Data-Driven Analytics for a Leading Asset Management Player ICICI Prudential AMC
Feb 11, 2022
Predicting Customer Relationship Using Transactional Behavior for a B2B Telecommunications Company
Aug 20, 2021
Aug 19, 2021
Transforming Customer Feedback into Loyalty with Data-driven CX Strategies for a Leading Digital Infrastructure Company
Jun 30, 2021
Driving Insurance Renewals with Machine Learning Predictions for a Leading Insurer
May 6, 2021
Designing an Insights-Driven CX Program with AI-Powered Platform for a Life Insurance Leader
Driving Outer Loop Improvements with Advanced CX Data Analytics for the Leading Insurance Player IndiaFirst Life
Apr 22, 2021
Optimizing Decision-Making with Text Analytics and NPS Insights for an Automotive Leader
Accelerating Business Growth with NPS-Driven Customer Insights for an Automotive Client
Protecting Market Share with Predictive Analytics and Smart Clustering for an FMCG Giant
Driving Smartphone Market Growth with NPS-Based Customer Segmentation for a Consumer Goods Leader
Optimizing Retail Branch Efficiency with AI-Driven CX Systems for a Leading Indian Bank
Apr 21, 2021
Identifying Key CX Impact Areas with Smart Feedback Analysis for an Insurance Leader
Preventing Feedback Fraud with AI-Driven Data Validation for a Renowned Auto Dealership
Ensuring Rapid Product Validation with App-Based Feedback & Smart Surveys for an FMCG Leader
Pharmaceuticals
Enhancing Distributor Satisfaction with AI-Powered Feedback Loops for a Pharmaceuticals Brand
Quantifying the Financial Impact of CX with AI-Driven Customer Insights for a Food Delivery App
Transforming Passenger Experience with Open-Ended Feedback Systems for a Leading International Airline
Elevating Brand Perception with AI-Driven Customer Insights for a Consumer Durables Leader
Optimizing CX Across Retail Stores with Driver Analysis & Predictive Analytics for a Consumer Durables Leader
Strengthening Supply Chains with AI-Powered CX Analytics for an FMCG Leader
Delivering Exceptional CX with Net Easy Score Optimization for a Leading Digital Infrastructure Provider
December 1, 2024
October 9, 2023
June 30, 2021
December 31, 2024
January 24, 2024
February 11, 2022
August 19, 2021
January 14, 2025